PMRobot Tour
This video takes you through signing up and setting up your account from start to finish.
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Ticket Types
What are “ticket types?” When submitting a ticket, you need to select the “Type of request.” These include: Clients use this to ask a question. These can be turned into Features or Changes if...
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Two-step verification
Normally, when a ticket is resolved, it is sent to the ticket submitter to be verified. Sometimes, however, it helps to have someone else verify the ticket first. For instance, if a client submits a...
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Using Tags / Categories
What are “tags” and how do you use them? Tags are a way to categorize different groups of tickets. Say, for instance, you have a group of tickets that have to do with your database. Simply add a tag...
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Going on vacation
Sandy beaches, new cities, family visits. Vacations! PMRobot is great for managing your projects day-to-day, but what about when you’re off the grid and need someone else to take over your day-to-day...
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